Modern Slavery Statement for Cleaners Soho

Cleaners Soho is committed to operating with integrity, transparency, and respect for human rights in every part of our business. This modern slavery statement sets out the steps we take to prevent forced labour, human trafficking, debt bondage, and other forms of exploitation from occurring within our operations and supply chains. We recognise that the cleaning industry can present higher risks due to subcontracting, variable working patterns, and the involvement of multiple suppliers. For that reason, our approach is built on prevention, vigilance, and accountability.

Our zero-tolerance policy applies to all employees, contractors, suppliers, and business partners. We will not knowingly engage with any party that benefits from or contributes to exploitative labour practices. Every person working with Cleaners Soho is expected to uphold lawful employment standards, fair pay, safe conditions, and the freedom for workers to leave employment where permitted by law. We make it clear that any breach of these standards may result in immediate corrective action, suspension of work, or termination of the relationship.

To reduce risk, Cleaners Soho carries out proportionate due diligence on new and existing suppliers. This includes reviewing labour practices, checking employment documentation where appropriate, and assessing whether subcontractors operate in line with our ethical expectations. We also reserve the right to conduct supplier audits when necessary. These audits may examine payroll records, recruitment practices, right-to-work processes, and worker treatment. Where concerns arise, suppliers are required to provide a corrective action plan and evidence of improvement.

Governance and Responsibility

Responsibility for implementing this statement sits with senior management, who oversee policy enforcement and monitor compliance across the business. Managers are expected to identify risk indicators such as withholding of documents, unusual deductions, restricted movement, or signs that workers may not be acting freely. Staff involved in procurement, scheduling, and site supervision receive guidance on recognising potential warning signs and escalating concerns promptly. We view these controls as essential to maintaining ethical standards in cleaning services in Soho and beyond.

Cleaners Soho encourages an open culture in which concerns can be raised without fear of retaliation. Our reporting channels allow workers, suppliers, and other stakeholders to alert us to suspected wrongdoing through internal reporting routes, line management, or designated safeguarding processes. All reports are handled confidentially and investigated in a timely manner. Where a report suggests immediate risk to a worker, we will act without delay to protect that individual and to preserve any relevant evidence.

We expect our supply chain partners to maintain accurate records and to cooperate fully with investigations or audits. If a supplier fails to meet our standards, we will work with them to address the issue where improvement is realistic and credible. However, if a supplier is unwilling or unable to remediate serious concerns, we will disengage. This principle applies equally to all tiers of our supply chain, including recruitment intermediaries and any outsourced labour providers supporting Soho cleaners.

Training, Monitoring, and Continuous Improvement

Training is a key part of our prevention strategy. Relevant staff receive instruction on recognising signs of exploitation, understanding responsible recruitment, and applying our ethical procurement standards. We also review sector developments and update our internal controls where needed. By strengthening awareness, Cleaners Soho aims to ensure that modern slavery risks are identified early and addressed consistently.

Monitoring is ongoing throughout the year. We assess supplier performance, review incidents or complaints, and consider whether additional checks are required in higher-risk situations. This may include unannounced visits, document verification, or enhanced scrutiny of labour providers. Our aim is to maintain a resilient system that supports fair treatment and helps protect vulnerable workers from exploitation in any form. We believe that responsible oversight is a core part of delivering trustworthy cleaning operations.

This statement will be reviewed annually to ensure it remains effective, relevant, and aligned with current legal requirements and operational risks. Each annual review considers audit findings, training outcomes, reported concerns, and any changes in our supply chain structure. Where improvements are identified, we will update our procedures and strengthen controls accordingly. Through continuous review and a firm commitment to ethical practice, Cleaners Soho seeks to uphold a workplace and supply chain free from modern slavery.